As a child of Vietnamese immigrants, Terry Pham grew up around his grandmother and her ritual of drinking tea. He also spent countless hours helping his mother manage 7-Eleven stores. So when the dot-com bubble burst Terry’s IT career, it was only fitting he went back to his roots, ironically, to launch a new career with another bubble. Jennifer was born in South Korea and immigrated to the U.S. at the age of 10. She grew up in Los Angeles drinking boba since the early 1990’s. Jennifer and Terry opened the first Fat Straws in 2002 and, despite a challenging economic climate, grew 15-20% each year. Even the 2020 pandemic didn’t slow Fat Straws’ continued growth, due in part to Phams’ focus on quality control, outstanding service, community-based marketing and an emphasis on strong relationships–with customers and employees. Both Jennifer and Terry are committed to implementing principles of service and charity within the workplace.