FAQs2023-01-24T18:20:57+00:00

All you ever wanted to know about Fat Straws

Does Fat Straws Offer Franchise Opportunities?2023-01-23T03:53:18+00:00

We are temporarily pausing this effort at this time but if you are still Interested in Fat Straws franchising information? Please fill out our Preliminary Franchising Inquiry Form.

What are Mochi Donuts?2023-01-23T03:54:09+00:00

Our unique fried pastry originated in Japan and are known for their crispy exterior and chewy inside. Fat Straws mochi donuts are made with mochi flour (Japanese sweet rice flour). Each mochi donut is hand-dipped in house-made glaze.

Do you ship Mochi Donuts?2023-01-23T03:54:04+00:00

We do not ship. Mochi donuts are best when consumed on the same day they are made. The logistical problems getting the mochi donuts to arrive fresh and undamaged have simply proved to be too difficult to solve.

Are Your Products Gluten-Free?2023-01-23T03:53:58+00:00

WE ARE NOT A GLUTEN-FREE FACILITY. However, most of our products are gluten free including our boba & jellies. Our Fruit Teas and Brewed Teas are gluten free. Please let our team know about any potential allergies when ordering. (Mochi donuts are not gluten free. They contain wheat).

Do You Have Vegan Options?2023-01-23T03:53:53+00:00

YES! We offer Almond Milk, Oat Milk and Coconut Milk as dairy substitutes for your brewed teas. Our boba and jellies suitable for vegans. Our frescas and fruit teas are also vegan. We also have sugar substitutes instead of honey so just ask our TEAm member when ordering and they’ll help you. Mochi donuts are not vegan.

Do You Have Any Nutritional Information?2023-01-24T19:48:43+00:00

Our nutritional information can be found here.

How Can I Get a Job at Fat Straws?2023-01-23T03:55:03+00:00

To submit an application for employment, please visit our “Jobs” page. Minimum age to work at Fat Straws is 16 years old. We do not hire temporary or seasonal help due to our extensive training program. Due to the large amount of applications we receive daily, please refrain from calling our stores to inquire on status. We will review and get back to candidates accordingly.

Do You Offer Birthday Freebies?2023-01-23T03:55:09+00:00

YES! Please visit one of our stores and get a Fat Straws FUNatics card if you haven’t done so yet. You will need to register your card on our website to receive fun rewards and a birthday free drink on us!

My Organization is Looking For Donation/Sponsorship. Will You be Able To Assist Us?2023-01-23T03:55:38+00:00

Please fill out our Community Request Form.

Please note that although we would like to assist all the many worthy individuals, organizations and causes contacting us with requests, we are unable to help in every instance as our contributions efforts focus on very specific activities. We hope you understand our position, and we wish you all the best with your efforts. Due to the overwhelming requests, we will not be able to respond to all the e-mails.

Can you send me some Fat Straws stickers?2023-01-23T03:55:32+00:00

We’d be happy to send you Fat Straws stickers! All you have to do is send us a self-addressed, stamped envelope to the address below:

Fat Straws Bubble Tea Co.
1251 W. Campbell Road #230
Richardson, TX 75080

Once we receive your self-addressed, stamped envelope we will send you the stickers!!

What Do You Do With My Information?2023-01-23T03:55:47+00:00

We use your personal information for our customer demographics analysis purpose only. We will not sell or otherwise provide your Personally Identifiable Information to a third party (unless compelled by law), or make any other use of your personal information, for any purpose which is not incidental to your use of our FUNatics loyalty program. For the removal of doubt, Personally Identifiable Information will not be used for any purpose that a reasonable person in your position would not expect.

We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Fat Straws Inc., our Users, employees, and affiliates.

Made for Sharing

Let's stay in touch

SWEET SIPS & CHEWS AWAIT

Go to Top